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FAQ’s, ABOUT US and SERVICE REALTED
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FAQS
FIND THE ANSWERS YOU NEED, NOW.
We receive many quality questions as people learn about Kingdom Networks and our gigabit fiber Internet service, which is why we want to be transparent and address your most frequently asked questions up-front, so there’s no confusion!
IS FIBER AVAILABLE AT MY HOUSE?
Sign up or text us at 573-386-2241
DO YOU USE THE EXISTING PHONE LINES?
No, our network is 100% brand new and state-of-the-art, which means we’ll be installing fiber cable all the way up to every house and business who signs-up for service.
HOW MUCH DOES THE INSTALLATION COST?
Standard installation is free!
WHAT FEES AND TAXES ARE APPLIED TO THE PRICE OF INTERNET?
Our Internet service has zero taxes or fees attached.
DO YOU REQUIRE CREDIT CHECKS?
Yes, we do a soft credit check before installing service.
WHAT EQUIPMENT DO I NEED, AND WILL I NEED A ROUTER?
You won’t need any extra equipment. We provide a Wi-Fi router with your installation. (So if you experience any issues, we’ll be the ones to take care of it!)
HOW MUCH DO YOU CHARGE FOR YOUR WI-FI ROUTER?
No cost, wifi router is included
WHAT IF I’D PREFER TO USE MY OWN ROUTER?
That’s great, too! When we install service you can have us put our equipment in “bridge mode” so you may use your own setup if you’d prefer. And if you ever change your mind (either way) you can contact us and we can make the switch.
DO YOU OFFER TV SERVICE?
No
DO YOU OFFER PHONE SERVICE?
Yes, we offer a landline and you can even keep your current phone number.
IS THERE ANY DOCUMENTATION ON HOW TO USE MY PHONE SERVICE?
Yes! Please see the following documents:
Kingdom Networks Telephone Star Code Guide
IS PHONE SERVICE REQUIRED?
Nope!
