Lifeline Program Services
Consumers meeting certain eligibility criteria are able to receive monthly discounts for telecommunications service through the Lifeline Program or the Disabled Program.
Eligibility requirements
LIMITS AND CONDITIONS APPLY
The Lifeline or Disabled service program offers a monthly discount up to $24.00 per month. The discounts are available based on the following:
Disabled Program
$24.00 for a Disabled Program voice subscriber.
State & Federal Discount
$18.75 state discount and a $5.25 federal discount for a Lifeline program subscriber with voice-only service or voice service bundled with a non-qualifying broadband service.
Qualifying broadband service
$14.75 state discount and a $9.25 federal discount for a Lifeline program subscriber with voice service bundled with a qualifying broadband service. “Qualifying broadband service” is a broadband speed of 25 Mbps (down)/3 Mbps (up) or higher.
Broadband Only
$9.25 federal discount for a qualifying broadband only line which is a broadband speed of 25 Mbps (down)/3 Mbps (up) or higher.
eligibility by Location
- Rhineland
- Tebbetts
- Williamsburg
- Big Spring
- Hatton
- Mokane
- Auxvasse
Proof of eligibility for Lifeline
To qualify for Low-Income Lifeline in Missouri, a consumer must submit proof of eligibility in one of the following programs:
TERMS & CONDITIONS APPLY
- MO HealthNet (f/k/a Medicaid)
- Supplemental Nutrition Assistance (SNAP)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (Section 8)
- Veterans Pension and Survivors Benefit Program
- Household income at or below 135% of the Federal Poverty Guidelines
Proof of eligibility for Disabled Lifeline
To qualify for Disabled Lifeline in Missouri, a consumer must submit proof of eligibility in one of the following programs:
TERMS & CONDITIONS APPLY
- Federal Social Security Disability Benefits
- Veterans Administration Disability Benefits
- State Blind Pension
- State Aid to Blind Persons
- State Supplemental Disability Assistance
Qualifying consumers will receive this assistance on the following services: voice grade access to the public switched network; single-party service; access to emergency services; access to operator services; access to inter-exchange service; access to directory assistance; bundled service plans combining voice and broadband or packages including optional calling features; broadband only services; and voluntary total toll blocking, which prevents the placement of any long-distance calls.
Carriers, like Kingdom Telephone Company, providing Lifeline may not collect a service deposit in order to initiate Lifeline services if the qualifying low-income or disabled consumer voluntarily elects toll blocking.
Only one Lifeline or Disabled service is available per household. Lifeline and the Disabled program are non-transferable benefits and the subscriber may not transfer his or her benefit to any other person, even if he or she is eligible.
The FCC will also require that all current Lifeline recipients be “re-certified” annually. Consumers who willfully make false statements in order to obtain program benefits can be punished with a fine or imprisonment or barred from the program.
For additional details you can call our Business office at 573-386-2241 or apply online at https://www.lifelinesupport.org/.
Lifeline Program Consent Form
This signed Lifeline Consent Form is required to enroll you in Kingdom Telephone Company’s Lifeline program. The National Verifier, not Kingdom Telephone, determines your eligibility to receive Lifeline. Only persons who have been determined to be eligible by the National Verifier should complete this form. If you have not qualified for Lifeline through National Verifier, please visit https://lifelinesupport.org to apply or complete your paper application. The information you enter on this form must be the same as what you provided to National Verifier.
Lifeline Documents
The completed form(s) may be brought to our office or faxed to us at 573-386-5520. You may also email us at
customerservice@kingdomtelco.com
